FAQ
Dispotech’s Answers to the Most Frequently Asked Questions
Welcome to Dispotech’s Video FAQ section, designed to provide clear, quick, and visual answers to the most common questions about our products and services. Thanks to our explanatory videos, you can immediately find the information you’re looking for, presented with the support of artificial intelligence in clear and concise answers.
This section has been created to support customers, distributors, and medical professionals who want to better understand the use, features, and benefits of Dispotech’s disposable solutions. Each video is designed to precisely address the most frequently requested needs in an easy and intuitive way.
Our FAQ video gallery is here to help you, always. And if you don’t find what you’re looking for, don’t hesitate to contact us using the form on this page.
Easy Ice can be packed in checked baggage. If you intend to travel with it in your carry-on, we recommend confirming with your airline in advance.
No, Easy Ice instant ice is a single-use product. It is not reusable in any form. For a reusable option, Dispotech offers the Dispo Gel product.
You can use Dispo Gel as long as it remains intact. The product has a maximum expiration period of 5 years, as stated on the bag. For both hot and cold use, please refer to the instructions provided both on the website, on the product page, and on the bag itself.
Dispotech disposable products are available to private customers through pharmacies, health and wellness shops, orthopaedic and healthcare stores, and sports shops. Please contact us for more information, if needed.
Choosing Dispotech means investing in regulatory-compliant products developed through a rigorous quality system, ensuring high standards throughout each stage of design and production — plus flexibility in terms of order quantities and purchasing conditions.
The typical delivery time for a standard order is approximately 2 to 3 business weeks. Lead times may vary depending on order volume and customisation requirements.
In addition to product sales, Dispotech also offers a complete range of after-sales services, including informational resources, optimal logistics solutions, and marketing support — all aimed at streamlining your experience.
To become a retailer, you can contact Dispotech directly via the contact details available on the dispotech website, by writing to info@dispotech.it, or by calling +39 0343 37611. Dispotech will be pleased to provide you with full details regarding terms and conditions for collaboration.
Thanks to Dispotech's patented formula, Easy Ice instant ice, when activated at an ambient temperature of around 20°C, produces an endothermic reaction that reaches an initial minimum of -4°C and lasts for about 30 minutes. The product has a shelf life of 5 years from the manufacturing date printed on the packaging.